Yes, we perform regular backups on all accounts but they are for our own use and not to be relied upon as valid and available.
But don't count on our backups alone! Your website is important, and you are the one ultimately responsible for ensuring that your data is backed up!
We do all we can to back up all account data on a regular basis, but we can't promise that our backups will be complete, up to date or even available at all.
We are not and can't be responsible in the event that some or all of your account data and settings are lost (please see our service agreement for more information).
You should always keep an up to date copy of your website on your computer and/or external hard drive.
You can easily download file, database and settings backups from the backup area of cPanel.
It is imperative that you ensure you have multiple backups of your website available in the case of an emergency.